Regular delivery takes 8–10 business days after your order is fulfilled; Express takes 3–5 business days. Delivery time begins from fulfillment, not from the date the order is placed.

Shipping is free for all orders, with no additional conditions.

Click here to track your package in real time.

You can update the address or postpone the delivery date up to 24 hours from the time of order. Please contact us via email or WhatsApp (if available).

Self-pickup is not available; all deliveries are made via courier only.

You can reach us through our customer service channels (email or WhatsApp).

During checkout, a “Discount Code” field will appear — enter your code and click “Apply.”

Contact us to cancel or modify order details within one hour of placing the order.

In the rare case that an item is out of stock, you’ll receive an update and be offered an exchange or a full refund.

Return requests must be submitted the same calendar day your delivery is confirmed. Requests submitted after that day are not eligible.

Conact Us to check and arrange your return.

Once your return is received and inspected, your refund is issued immediately to your original payment method, less a 1.9% handling fee.

Yes, simply fill out the return form, select “Exchange,” and choose your desired size.

There’s a size guide under each dress to help you choose the correct fit. We generally recommend sizing up if you’re between sizes, as our fabrics tend to have a slightly snug fit.

We recommend choosing the larger size for a more comfortable fit.

At the moment, we don’t offer a personalized fitting service, but you’re always welcome to reach out with any sizing questions.